Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)

Once your returned item is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund.

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

 

Late or missing refunds (if applicable)

If you haven’t received your refund yet, please first check your bank account again.

Then contact your credit card company, as there may be a delay before your refund is officially posted.

Next, contact your bank. There is often a processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at contact@obviousco.fr

 

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at contact@obviousco.fr and send your item to: 66 avenue des Champs Elysées, PARIS, J, 75008, France.

 

Shipping

To return a product, you must mail it to: 66 avenue des Champs Elysées, PARIS, J, 75008, France.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you’re shipping an item worth more than €75, you should consider using a delivery service that allows you to track the shipment or purchasing shipping insurance. We do not guarantee that we will receive your returned item.